Enabling people to achieve their full potential, through simple and clear solutions.


Xtenda provides financial assistance that generally ranges between USD100 and USD10,000, granted in local currency with loan periods of between 3 and 72 months. The loan period is determined by the client and the cost of the loan is subject to current market trends, where Xtenda offers a competitive advantage to similar facilities offered by other recognised financial institutions in the market.


Free benefits

Xtenda arranges a number of free benefits across its different operating subsidiaries, which include:

• Credit life insurance which expunges the outstanding loan balance in the case of death of the client. This covers against Xtenda having a claim against the loan holder’s estate or employer benefits.

• Funeral cover up to USD1,000 for the duration of the loan. The amount is paid to the spouse/beneficiary, contributing to funeral costs.

• Unit trust savings account (T’s & C’s apply)

• Free smartphone (T’s & C’s apply)

General loan criteria:

The criteria for granting financial assistance is subject to a range of supporting documentation being made available (only original documents will be accepted).

A client must have:
  • Been employed for between 3 and 6 months with current employer

  • Attained the age of 18

  • A valid ID document

  • A valid employer personalized ID card

  • Latest payslip

  • Latest bank statement

  • Proof of residence

  • Employer pre-approval forms

  • Photograph

Social impact

Xtenda as a group is very conscious of its social responsibilities towards its clients. With this, financial assistance is limited by a monthly instalment that is expressed as a percentage of the employee’s salary where the percentage is regulated by Government. This ensures that an employee’s take home salary is sufficient to provide for basic necessities. These conditions may be negotiable, however all amendments from the normal terms and conditions must carry the approval of both Government and Xtenda.



The financial cost of the loan facility can only be made possible by reducing the risk attached to the loan and this requires the co-operation of the employer. All financial assistance granted will be paid in equal monthly instalments generated from a salary deduction authorization granted by the employer. The employer is not required to stand as a guarantor for the loans advanced to employees, only to deduct the monthly instalments payable from each employee’s salary prior to the salary being paid into the employee’s bank account. The deductions will then be paid directly to Xtenda on a monthly basis.

Processing time

Depending on the country’s banking system, the processing of loan applications normally takes between 12 and 48 hours for the funds to be disbursed and credited to the client’s bank account.


In summary

In summary, Xtenda strives to give all employers comfort that we are long term players offering retail financial products and services to all employees, but particularly those that have no access to the formal banking sector. This is undertaken with the utmost integrity together with fair and transparent pricing with a focus on long term relationships with employers who seek to support an improved lifestyle for all their employees.